logo Sign Up

Terms & Conditions

By using Club Regent Casino, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions (the "Agreement"). Please note that these Terms may change over time, so it's essential to check back periodically for updates.

Eligibility Requirements

To use our platform, you must:

  1. Be at least 18 years old (or the age of majority in your jurisdiction)
  2. Not be a resident or citizen of any country subject to international sanctions
  3. Provide accurate and complete information during registration

Minimum Age Requirements

You must be at least 18 years old to create an account with us. Please note that some jurisdictions may have different age requirements, so ensure you comply with local laws.

Geographic Restrictions

Access is restricted based on your country of residence or nationality. If you're unsure about your eligibility, please contact our support team.

Account Registration Rules

  1. One account per user: each person must have a single account
  2. No sharing of login credentials: each player is responsible for their own account security
  3. Correct information during registration: provide accurate and complete details

Identity Verification and KYC (Know Your Customer)

To ensure regulatory compliance, we require verification of your identity. Please note:

  1. We may request additional documentation to verify your age or address
  2. You must accurately represent yourself on the platform
  3. Providing false information can result in account suspension or closure

Account Accuracy Obligations

Please maintain accurate and up-to-date information about your account, including contact details and payment methods.

Account Security Responsibilities

  1. Keep your login credentials confidential: never share them with others
  2. Use a strong password and enable two-factor authentication (if available)
  3. Regularly review and update your account settings

Restricted Behaviour and Prohibited Activities

Please note that certain behavior may result in account restrictions or closure:

  • Collusion, match-fixing, or other forms of manipulation
  • Cheating, hacking, or unauthorized access to the platform
  • Using software programs designed to disrupt gameplay or impact fairness

Bonus and Promotion Rules

  1. Bonus abuse prevention: we reserve the right to deny bonus claims if we suspect manipulation
  2. Wager requirements apply: you must meet specific wagering requirements before withdrawing bonuses or promotional winnings
  3. Promotions may have additional terms, so review them carefully

Wagering and Gameplay Conditions

  1. Our platform uses a random number generator (RNG) to ensure fairness
  2. Please note that no one can guarantee wins; there's always an element of chance involved in gaming
  3. You must comply with local laws regarding wager limits and responsible gaming practices

Responsible Gambling Expectations

We encourage players to:

  • Set personal spending limits and take regular breaks
  • Use our self-exclusion feature if needed (more information on this below)
  • Contact support or seek advice from a trusted source for any concerns about your gaming habits

Self-Exclusion and Account Restrictions

If you feel you're developing problems with gaming, please:

  1. Contact us to request self-exclusion: we'll temporarily block access to the platform
  2. Review our responsible gambling resources: including links to local support services and counseling organizations

Game Fairness and RNG Systems

Our games are designed using certified random number generators (RNGs). You can trust that every outcome is independent, based solely on chance.

Technical Interruptions or Voided Gameplay

If a game session is interrupted due to technical issues or other unforeseen circumstances:

  1. We'll investigate the cause and resolve it promptly
  2. If gameplay is voided due to an issue within our control, we may refund any losses incurred

Suspension or Closure of Accounts

We reserve the right to suspend or close accounts at any time for reasons including (but not limited to):

  • Failure to comply with these Terms & Conditions
  • Repeatedly providing inaccurate information during registration or updates
  • Manipulation, collusive behavior, or other forms of prohibited activities

Intellectual Property and Platform Ownership

All content, software, and branding on our platform remain the property of Club Regent Casino. Please respect our rights.

Limitation of Liability

We do not guarantee continuous operation or availability of any features. In cases where disruptions occur due to unforeseen events beyond our control:

  1. We'll strive for prompt resolution but acknowledge that some situations may be outside our control
  2. No liability is accepted by us in such scenarios

Modification of Terms

These Terms & Conditions can change at any time without notice, so it's essential you regularly review them.

Contact or Support Guidance

For questions about these Terms, account issues, or gameplay queries:

  1. Reach out to our support team directly via email or live chat
  2. Review our Frequently Asked Questions section for more general information

By using the Club Regent Casino platform, you acknowledge your acceptance of all applicable laws and regulations governing online gaming in your jurisdiction.

Acknowledgement

I agree that I have read these Terms & Conditions carefully. By proceeding to use the Club Regent Casino platform, I acknowledge my understanding of all conditions outlined above.